Frequently Asked Questions

we are based in Suffolk united kingdom

All UK orders are shipped Royal Mail 1st or 2nd class post with an estimated delivery time of 2-3 for 1st. 5-7 days for 2nd

International shipping is sent International standard with an estimated delivery of 7-10 days, this is not a tracked service

option to upgrade to tracked at checkout

Please check your own country's laws on customs and taxes before ordering, buyer is responsible for any customs in your country

if you would like to cancel your order please get in touch asap i cant cancel order once shipped!

if when you receive your order you have changed your mind and wish to return, as long as its within 30 days i will refund/replace after i have received order back to me, return postage is with buyer

if there is a problem with your order IE damaged item please get in touch with me to resolve the issue

all items must be sent back in same condition item was sent to you

many thanks

you can use the contact form on webite or email me at motleyboodesigns@gmail.com